Contact RoomLoot

Need help with an order or have a question about one of our products? Send us an email and we’ll get back to you as soon as possible.

Email: rooml0oot@gmail.com
Response time: Usually within 1–2 business days
Support hours: Monday–Friday, excluding Victorian public holidays

When contacting us about an order, please include:

• Your full name
• Your order number
• The email used at checkout
• A short description of the issue
• Photos where the product is damaged, incorrect or defective

Please do not send products to an address without contacting us first. If a return is approved, we will provide the correct return instructions and address privately.

RoomLoot is an online retailer based in Victoria, Australia.